firstpoint is dedicated to helping students access information and support during their studies.

We are based in the Peirson Study and Guidance Centre on St John’s Campus.

Advisers are available Monday to Friday.  For opening times please visit our homepage.

Telephone: 01905 542551


Understanding Assessment & Feedback          Partner Students Handbook          Student Union Your Guide

Advice for Staff Poster

Guide for assessments and feedback

Guide for parents - frequently asked questions

Guide for partner students - studying with partner institutions 

Guide for staff - signposting student support 

Guide to University Academic Procedures - created by the Students' Union

Poster Guide for University Staff - open A4 pdf

Poster Guide for University Staff - open A3 pdf

Guidance for transgender students