firstpoint is dedicated to helping students access information and support during their studies.

We are based in the Peirson Study and Guidance Centre on St John’s Campus.

Advisers are available Monday to Friday.  For opening times please visit our homepage.

Telephone 01905 542551

IT Helpdesk

IT offer a range of support and services such as laptop loans, logging a help call and a software webstore.

If you have an IT problem:

  • contact the IT helpdesk on 01905 85 7500
  • log a job via the online portal
  • speak to an IT technician in person at the IT helpdesk, located on the first floor of the Peirson Study and Guidance Centre on St John's Campus or at the Hive

Further information about services and support available can be found on the IT Services webpage.