Remote Access Lab Computers

This is a service that allows students to connect to Windows 10 PCs running a selection of the University’s specialist software from their own device, in order to work on assignments and other projects away from their taught lessons. The service is not intended to be used as part of a teaching session.

No. These remote access PCs are not pre-bookable.

 

 

No, anyone can access a remote PC however please be considerate and do not use a remote machine for a specialist group e.g. Game Art, where marked, if you are not on a course requiring said machines.

The PCs are grouped by room number or course, each room will also have an explanation of the software image available and if they should only be used by specific courses.

 

EduVPN is available on the following platforms with the following recommendations:

  • Windows 10 - fully supported
  • MacOS - testing phase
  • Android - not recommended for use due to speed and compatibility issues, but there is an available client
  • iOS - not recommended for use due to speed and compatibility issues, but there is an available client

Please follow the following guidance based on your operating system, you will need to browse to https://www.eduvpn.org/client-apps/ and install the relevant client for your operating system and then browse to https://remoteaccess.labstats.com/university-of-worcester to connect to an on-site PC.

OS     Recommendations  How to guide? 

Windows 10

 

Fully supported 

 

 Windows 10 EduVPN guide

 MacOS

 

MacOS working with EduVPN is currently in a testing phase, therefore you may run into issues. This may include keyboard mapping or graphical issues. If you contact the IT Service Desk we will try our best to assist you, however we may not currently be able to resolve your issue.

 

 MacOS EduVPN guide

 Android

 

 There is a client available for EduVPN, however functionality will be limited due to the speed and performance of your device.

 

 Not currently available

 iOS

 

 There is a client available for EduVPN, however functionality will be limited due to the speed and performance of your device.

 

 iOS

If you have any problems or questions please contact the IT Service Desk on +44(0)1905 857500 or worc.sysaidit.com

No, unfortunately at the moment this service is only for accessing Windows 10 PCs in labs.

You will be able to access all the software on the machine, however you may find that some applications may run more slowly or may not run effectively from home, applications that are particularly graphics intensive may not run as required. There are a number of external factors that can affect your remote experience such as broadband speeds.

If you are using a University longer term laptop loan and require access to specialist software that isn't installed on the laptop, you can use the remote PC tool to access the software you require. Please see this guide, for advice on how to use.

If you are having difficulty accessing remote lab computers, you will find that most issues can be resolved by removing your University account from your PC and re-adding it, even if you are completing the setup process. For further information on how to do this please see this troubleshooting guide.