About Us

About Us


The Money Advice Service is here to provide students and potential students at the University of Worcester with welfare and financial advice and support.

Our graduates are also welcome to contact us for advice on student finance.

We offer advice on ..

  • Tuition Fees
  • Student Loans and Grants
  • NHS Grants
  • Scholarships and Bursaries
  • Support for students with children
  • Welfare Benefits
  • Tax Credits & Universal Credits
  • Debt Management
  • Budgeting
  • General Financial Queries


The team includes three Money Advisers who are available for one to one appointments.  We are based at the St John's campus in Worcester, but also offer telephone appointments to students living further afield, including those studying at one of the University's partner institutions.

Appointments available:
Monday, Tuesday, Wednesday, Friday
8.30am - 4.00pm
AND Thursday 8.30am - 5.00 

Appointments can be made through firstpoint
Tel: 01905 542551
Email: firstpoint@worc.ac.uk)

We do not give legal advice but we can help you to identify major elements of your welfare or financial difficulties and provide information, advice and help to resolve them.

We will ...

  • Listen to you
  • Explain the options available to you
  • Help you identify further action to take
  • Help you fill in forms and draft letters if necessary
  • Contact other organisations for further information if relevant
  • Liaise with others on your behalf, e.g. Student Finance England, banks and landlords

Access to Learning Fund (Hardship Fund)

In addition, we administer the Access to Learning Fund, which is available to students experiencing severe financial hardship. The fund is non-repayable and may be applied for at any time during the academic year and even during the long holiday months for some students

See the Access to Learning Fund page on this website for more information.