In a crisis now?

The University Counselling and Mental Health Service is here to support you through your studies, but in a crisis you may need immediate support. In an emergency, or if you don’t feel that you can keep yourself safe, please contact your GP, go to Accident and Emergency, or call 999 for an ambulance.   If you're not in need of immediate medical treatment and unsure what the best option is for you, call NHS 111 who can advise you.

Many students find it helpful to call a Listening Service:  

• Samaritans call 116123 (24 hours, 365 days a year)
• Papyrus call HopelineUK 0800 068 41 41 (9am - 10pm weekdays, 2pm - 10pm at weekends and on Bank Holidays.
• TALKWORC 24 hour textline - text 'TALKWORC' to 85258 for confidential help and support from trained responders (24 hours / 7 days)

If you have thoughts about harming yourself or ending your life but do not feel you are at immediate risk, please do contact us so we can support you at this difficult time by booking a STAR or urgent Triage session via firstpoint. 

We also strongly recommend you see your GP as soon as possible.

To Book an Urgent Triage Session

Urgent Triage appointments are available with a member of the Counselling and Mental Health team each weekday, and can be arranged via firstpoint. Triage appointments are intended to support students with newly emerging situations which don't require urgent medical attention. Staff can also book one of these triage appointments, via firstpoint, to discuss concerns regarding student wellbeing with a member of the Counselling & Mental Health team. 

For other useful contacts, please visit external sources of help.