Information for non-medical helpers

The University of Worcester is keen to ensure that all students receive consistent support whether their Non-Medical Help (NMH) support is delivered by the University’s in-house team or through external providers. To facilitate this, we wish to establish clear arrangements with all external NMH providers recommended as part of students’ Disabled Students Allowance (DSA). 

All external NMH staff will be regarded as visitors to the campus and as such, are not entitled to the same permits, rights and access to facilities as workers employed or directly engaged by the University. For example, we cannot provide: 

• Staff identification cards 
• Access to rooms (other than where booked) 
• Free parking or parking permits 

As visitors to the campus, we would like to ask that any external staff sign in at Reception since we do not issue ID cards to NMH support. 

Relevant Health & Safety information and Fire Regulations can be found here  

Safeguarding information can be found here 

Our term dates can be found here 

Campus maps can be found here 

Pay and display parking information can be found here 

Room booking information is available here

General information for Non-Medical Help suppliers can be found here

 

Specialist Study Skills and Mentoring Support 

We would expect any support required to be provided on a one-to-one basis to be delivered in a comfortable and confidential location, taking into account the student’s disability. If support is to be delivered on campus, we do not consider cafes, food outlets or busy public areas to be suitable locations. Support should not be delivered in such places on our premises.  

Due to limited resources, we won't be able to book rooms or offices for an external provider. If a student needs to be seen in a private room, the provider can rent a space at one of our campuses. Normal charges will apply and the provider will be expected to meet those out of their own budget. 

 

Specialist Notetakers 

If Specialist Notetakers require access to online lectures, contact disability@worc.ac.uk for further information. Please note that access to systems can take 10 working days and access to Blackboard is limited to University students and staff only.