"Student Services aims to deliver accessible, inclusive, high quality support, advice and guidance to students..."
from "Student Services Vision", 2019
Wellbeing support over Christmas
Whether you are staying in Worcester or travelling home, help continues to be available to support your wellbeing over the Christmas period, both within the University, and from external sources. This page should help you to find the support that suits your needs:
FIRSTPOINT
Although firstpoint will be closed from 12noon on 22nd December 2023, you can still visit the firstpoint webpages for information and advice on a range of subjects. They will reopen at 9.00am on Tuesday 2nd January 2024.
UNIVERSITY SECURITY
The University has a security team on site 24 hours a day, 7 days a week, responding to emergency, safety and welfare or first aid issues. Call them on 01905 855000.
ACCOMMODATION SUPPORT
The Accommodation Hub on the St John's Campus will be open as follows:
Saturday 23rd December - 10.00am - 8.00pm
Sunday 24th December - closed
Monday 25th December - closed
Tuesday 26th December - 12.00pm - 4.00pm
Wednesday 27th December - 12.00pm - 4.00pm
Thursday 28th December - 12.00pm - 4.00pm
Friday 29th December - 12.00pm - 4.00pm
Saturday 30th December - 12.00pm - 4.00pm
Sunday 31st December - 12.00pm - 4.00pm
Monday 1st January - closed
Students in halls can also contact the University's Security team on 01905 855000.
NHS 111
A 24/7 telephone service that allows you to access local health services. Call 111 if you have an urgent medical problem and you’re not sure what to do.
SHOUT 24-HOUR TEXT LINE
Text ‘SHOUT’ to 85258 for confidential help and support from trained responders, whenever you need it, 24 hours a day, 7 days a week. See the Give Us A Shout webpage for more information.
NHS CRISIS LINE
Whether you experience a sudden deterioration of an existing mental health problem or are experiencing problems for the first time, you may need immediate expert support to identify the best course of action to help you.
- If you are in Herefordshire or Worcestershire, and not currently in contact with any Mental Health Services, you can phone the mental health helpline for urgent advice: 0808 196 9127 (free phone 24 hrs a day 365 days a year). or visit their Urgent Help webpage.
- Click this link to find your local NHS urgent mental health helpline in England.
SAMARITANS
Samaritans offer a safe place for you to talk any time you like, 24/7, 365 days a year. You can get in touch about anything that’s troubling you, no matter how large or small the issue feels. Call 116 123 for free or e-mail jo@samaritans.org.
PAPYRUS HOPELINE UK
STUDENT SPACE
C.A.L.M. - THE CAMPAIGN AGAINST LIVING MISERABLY
Free, confidential helpline 0800 585858 & webchat from 5pm - midnight every day, for anyone who needs to talk about life’s problems.
