Open Monday to Friday
excluding University closure days and bank holidays
Peirson Counter: 9am - 4pm
(closure at 3:30pm every Wednesday)
Phone: 9am-12pm and 1.15pm-4pm

(closure at 3:30pm every Wednesday)

See the firspoint blog for Christmas hours
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Phone: 01905 542551
Email: firstpoint@worc.ac.uk
Blog: https://firstpoint.blog/

Wellbeing Support Over Christmas

Welcome to firstpoint

We're here to be your first point of contact. We offer guidance on accessing specialist support and provide information that will be useful throughout your studies. If you're not sure what to ask or don't know where to start, come and ask firstpoint. We're here to help. 

Find out more about firstpoint...


firstpoint is also the front desk for Student Services

The Student Services department is made up of specialist teams who are here to help you make the most of your time at university by providing advice, guidance, or extra support. You can access these teams and advisers through firstpoint, but if you know which team you want to speak with, you can also contact them directly.  

Find out more about Student Services...


How to navigate the firstpoint webpages

The buttons below link to information which has been designed to help you find answers and guidance on a range of topics which may affect you throughout your studies. If you want to discuss anything in more detail, you can always visit us in person, phone us or send an email.

You can also use our A - Z as an alternative way to view the help available on these pages.


Quick Links

The links below will take you to the current most popular enquiries...

A - Z

Search for information alphabetically in all categories


Course and Study

Course and Study

Money and Finance

Money and Finance

Documents and Procedures

Documents and Procedures

Wellbeing Support

Wellbeing Support

Accommodation and Transport

Accommodation and Transport

Who can help?

Who can help?

Staff Information

Guidance and useful links for staff at University of Worcester

Transitioning into Student Life

Information, guides and helpful links for new students

Parents, Guardians and Supporters

Information and frequently asked questions for anyone supporting a student