Open Monday to Friday
excluding University closure days and bank holidays - any ad hoc closures will be advertised below
Peirson Counter: 9am - 4pm
(closure at 3:30pm every Wednesday)
Phone: 9am-12pm and 1.15pm-4pm
(closure at 3:30pm every Wednesday)
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Phone: 01905 542551
Email: firstpoint@worc.ac.uk
Blog: https://firstpoint.blog/
Welcome to firstpoint
We're here to be your first point of contact. We offer guidance on accessing specialist support and provide information that will be useful throughout your studies. If you're not sure what to ask or don't know where to start, come and ask firstpoint. We're here to help.
Find out more about firstpoint...
firstpoint is also the front desk for Student Services
The Student Services department is made up of specialist teams who are here to help you make the most of your time at university by providing advice, guidance, or extra support. You can access these teams and advisers through firstpoint, but if you know which team you want to speak with, you can also contact them directly.
Find out more about Student Services...
How to navigate the firstpoint webpages
The buttons below link to information which has been designed to help you find answers and guidance on a range of topics which may affect you throughout your studies. If you want to discuss anything in more detail, you can always visit us in person, phone us or send an email.
You can also use our A - Z as an alternative way to view the help available on these pages.
Quick Links
The links below will take you to the current most popular enquiries...
A - Z
Search for information alphabetically in all categories
Staff Information
Guidance and useful links for staff at University of Worcester
Transitioning into Student Life
Information, guides and helpful links for new students
Parents, Guardians and Supporters
Information and frequently asked questions for anyone supporting a student