firstpoint is dedicated to helping students access information and support during their studies.
We are based in the Peirson Study and Guidance Centre on St John’s Campus.
Advisers are available Monday to Friday. For opening times please visit our homepage.
Telephone: 01905 542551
Email: firstpoint@worc.ac.uk
A - Z
A
Academic appeals
Academic Liaison Librarians
Academic Procedures Guide (SU)
AccessAble Access Guides
Access to Learning Fund
Accommodation
Accommodation (Appointments)
Accommodation problems
Appeals (academic)
Appointments
Assessment guide
Assignment submission
B
Bank letter
Bike Loan Scheme
Binding
Blackboard
Blog
Booking Appointments
Borrowing IT equipment
Bullying
Bus Travel
C
Car parking
Careers & Employability Service
Careers & Employability Service (Appointments)
Certificates (collection)
Changing mode of study (full-time/part-time)
Changing your course
Changing your modules
Chaplaincy
Childcare
Christmas wellbeing support
Clashing modules
Collection of keys
Complaints
Confirmation of attendance (SFE)
Confirmation of Student Status
Coronavirus (Covid-19)
Council Tax Exemption Certificate
Counselling & Mental Health
Course Issues
D
Disability & Dyslexia Service
Disability & Dyslexia Service (Appointments)
Disclosure & Barring Service (DBS) check
Dissertation Binding
E
Emotional Wellbeing
Extension Request for Independent Study
Extra Curricular
F
Facebook
Finance
firstpoint Blog
Funding - hardship
Funding - technology
G
Getting assessed for a specific learning difference
Guidance for transgender students
Guide to Academic Procedures
Guide for parents
Guide for partner students
Guide for staff
Guide for Understanding Assessment
I
IT Helpdesk
ID Cards
Independent Study Extension Request
L
Laminating
Language Centre
Leave of absence
Leavers Toolkit
Library fines
Lost keys
M
Making a change to your course
Making the most of University
Mental Health
Multi-Factor Authentication
Mitigating circumstances
Module changes
Module clashes
Module information
Money Advice
Money Advice (Appointments)
Money and Finance
N
Nursery
P
Parking Permits
Parents
Partner Students
Pay & Display
Payments
Payment plans
Poster printing
Postgraduate Dissertation Extension Requests
Pregnancy
Printing on campus
Problems with your accommodation
Programme Advisers
R
Rail Cards
References
Replacement Documents
Rest Room
Retakes & Reassessments
Room booking (Timetables)
Room transfer requests
S
Secure Cycle Storage
Settling in
Social Media
SOLE
Speaking with the Accommodation Team
Staff
Student ID Cards
Student Finance
Student Status Letters
Student Support & Wellbeing
Student Support & Wellbeing (Appointments)
Students' Union
Study Abroad
Study Skills
SU Guide to Academic Procedures
Suspend or Withdraw from Studies
T
Taking a break from your studies
Technology Grant
Timetables
Transcripts (Interim)
Transcripts (Replacement)
Transgender students
Travel and Transport
Turnitin
Twitter
W
Withdraw from study
Workshops
Writers in Residence