firstpoint is dedicated to helping students access information and support during their studies.

We are open Monday to Friday from 9.00am until 4.00pm.

Phone: 01905 542551

Click here for Coronavirus (COVID-19) information for students and staff 

From Wednesday 9th September 2020, the firstpoint counter will be open from 9am until 4pm.

Please be aware that there is a queuing system in place and we ask students to keep a 2 metre distance while waiting.

How to find us

firstpoint is located on the ground floor of the Peirson Study and Guidance Centre, on the St John’s campus.

Click here to see St John’s Campus map

Click here to see a directional map

Click here to see firstpoint in 360 degrees

Click here to see our AccessAble guides

Click here for firstpoint's A to Z 


The Peirson Study and Guidance Centre on St John's Campus

 A panoramic view of firstpoint

Positive comments from students 

Other Support

University of Worcester Security
Security staff can be contacted 24 hours a day, via main reception at the St John's campus. Most of the security team are able to administer first aid and will contact other emergency services, if required. Telephone: 01905 855000
Mobile: 07977 973956

The Police Community Support Officer, 
Tash Harris (PCSO 6435), works alongside the Student Support and Wellbeing Team.
Telephone: 01905 542629

Out of Hours Support
For additional information, see the out of hours page.

Worcester Students' Union
The Students’ Union is an independent charity, devoted to the educational interests and welfare of all students studying at the University. 
Telephone: 01905 543210