firstpoint is dedicated to helping students access information and support during their studies.

We are based in the Peirson Study and Guidance Centre on St John’s Campus.

Advisers are available Monday to Friday.  For opening times please visit our homepage.

Telephone: 01905 542551
Email: firstpoint@worc.ac.uk

Money and Finance

Money and finances are a significant part of ensuring you are able to stay on your course. If you are struggling to make payments, experiencing hardship, or having difficulties completing an application to Student Finance for any reason, our Money Advice Service can provide practical help and advice. 

Your specific circumstances could entitle you to additional forms of funding and the Money Advisers will be able to help you make sure you are accessing everything you are entitled to and explore all of your options.  They can also help with budgeting, information about benefits and tax and advice for life after university.  Find out how to book an appointment.

Access to Learning Fund
You may wish to consider applying for the Access to Learning Fund, which is a non-repayable grant administered by the University to help eligible students experiencing financial difficulties. The application form is available to download from the Money Advice webpage.  You can get help completing the application from the Money Advisers or the Students' Union Adviser.

Contacting the Finance Team
If you are finding it difficult to make payments to the University for tuition fees or your accommodation, it is important you communicate with the finance team. They may be able to discuss a payment plan to make the payments more manageable. Please contact the relevant team to ensure the best response:

Tuition fee payments through Student Finance: 
email: fe
esstudentloan@worc.ac.uk Phone: 01905 542891

Tuition fee payments for self-funding students: 
email: feesselffunding@worc.ac.uk Phone: 01905 542891

Tuition fee payments for international students: 
email: feesinternational@worc.ac.uk Phone: 01905 542893 

Accommodation payments: 
email: feesaccommodation@worc.ac.uk Phone: 01905 542892

There is more financial information available on our Money Advice information page. If you are not sure who you need to talk to or would like to discuss other support that might be beneficial, contact firstpoint@worc.ac.uk, phone 01905 542551 or pop in to see us in the Peirson Study and Guidance Centre on St Johns Campus.