firstpoint is dedicated to helping students access information and support during their studies.

We are based in the Peirson Study and Guidance Centre on St John’s Campus.

Advisers are available Monday to Friday.  For opening times please visit our homepage.

Telephone: 01905 542551


The Timetabling Office is part of the Registry Department.

The team is responsible for the publication of the University’s teaching timetable and University’s adhoc room bookings. 

Further information, including when the timetables are prepared, can be found on Registry's timetabling webpages. 

What to do if you have a module clash

If you have two modules that clash, you will have to make a change to your timetable.  If one of your clashing modules runs at another time, or “occurrence”, you can request to move sessions. 

First year students 

If you are a first year student, please complete a Module Change Request form via the 'Course' tab on your SOLE page. 

Second or third year students 

If you are a second or third year student, please contact the module tutor and request a change.  You can check these details on the module directory, which can be found via the 'Course' tab on your SOLE page.

If there is no alternative occurrence, you will need to change one of your modules and select an alternative one.  This can be done by completing a Module Change Request form via the 'Course' tab on your SOLE page. Please be aware that it can take up to 5 working days for your timetable to update after the change has been approved

If you need more help

If you are having ongoing issues with your modules, please speak with a Programme Adviser.

Booking a room on campus

If you would like to enquire about booking a teaching room - if you need space to prepare for a presentation or work as a group - please contact the Timetabling office by email:

Please make sure you are emailing from your University account and include the size of room (or number of people using the space), the date and times required, any specific equipment needs (for example, a projector) and which campus you would prefer to be located on.