Suspend or Withdraw from Study

If you are thinking about leaving University, whether suspending temporarily or withdrawing permanently from your course, firstpoint is available for guidance and advice.  

You can contact us in person at the firstpoint counter, by telephone or by emailing We will be happy to talk you through what you need to do but we’d also like the opportunity to discuss other options with you. These might include accessing additional support that may be available or considering alternative choices, such as a change of course, pathway or mode of study.

What to do first 
Please meet with your personal academic tutor if you are considering suspending your studies. If you are unsure who this is, we can help you find their contact details. Students on vocational/professional courses, such as nursing, teaching and paramedic science, must meet with their course lead to discuss the situation.

Personal difficulties 
If you are having personal difficulties, we would recommend an appointment with one of our Student Life advisers, who are part of our Student Support and Wellbeing Team.  You can speak with an adviser in person or by phone or Teams, and they can help with a range of support, and give guidance in accessing other specialist teams as appropriate, including the Disability and Dyslexia Service amongst others.  Book an appointment by emailing or contact firstpoint.  

Programme Advisers 
The Programme Advisory Service assists students in the planning and registration of programmes of study, including advice on the selection of modules, and changing subjects or pathways. We recommend that you speak with a Programme Adviser to discuss your circumstances, as you may be able to change your course or perhaps consider part time study as an option.

If you are in receipt of external funding such as Student Finance or a bursary, this will be affected by your decision to withdraw. You can find more information about this on the government website. You may also be liable for a percentage of the tuition fees for this academic year. Please see our tuition fee policy for further information on the charges.

If you are living in University accommodation, you will be charged for your accommodation until such time as you have returned the keys and completed the withdrawal process. You cannot stay in accommodation if you are no longer studying.

Money Advice 
If you need guidance about financial matters, please make an appointment with the Money Advice team. To book, please contact us at the firstpoint counter, by telephone or by emailing

Careers Advice 
If you decide to change university or apply for a job or vocational training, the Careers & Employability Service can help. They can be contacted via email or you can book an appointment on the Careers & Employability booking portal. 

To make sure you are formally withdrawn, you need to complete the online withdrawal from study form. You can find the link on your SOLE page under the 'Course Information’ tab. Your withdrawal cannot be processed until the form is complete.  

Further information and guidance notes are available via the “Course Information” section of your SOLE page.