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Welcome to the Academic Quality Unit

Please note: All AQU staff are currently working remotely from home. We will be responding to emails as soon as possible, but we have also set up a generic email address: AcademicQualityTeam@worc.ac.uk which all of the team have access to.


Latest updates:

Contingency Planning: Temporary Adjustments to Approved Modules and Courses 2020/21 (June 2020)

Forms are available on the O drive: All Staff, AQU, Amendments for Sept 2020

Annual evaluation process and templates for Summer 2020

Inclusion at the University of Worcester - toolkit and resources

Course Handbook guidance for 2020/21 (available end of June 2020)


Programme specification templates for 2020/21 courses available here

Academic Planning and Portfolio Group (APPG) - please contact Sara Gibbon for forms and deadline date/s for meeting/s.

Please note, the term "Quality Assurance Handbook" referred to in some documents refers to the UW and AQU policies, procedures and guidance found on these webpages.

The role of the Academic Quality Unit is to develop and manage the quality assurance and enhancement mechanisms of the University, including course planning and approval, periodic review and annual evaluation processes, the approval and review of partnership organisations, the appointment of and provision of information for external examiners and the servicing of Academic Board subcommittees related to quality and collaborative programmes. The Unit also aims to promote staff understanding of associated ideology, procedures, processes and systems, including providing support and guidance related to collaborative provision and information and training related to quality assurance and enhancement activities.

If you aren't sure where to find the templates or guidance you need, please contact AQU for advice.

The Academic Quality Unit are:

Jennifer Zandbeek - Head of Academic Quality
Management of reviews and approvals, ASQEC Secretary, CAPSC representative

Susanne Wilson – Deputy Head of Academic Quality (Collaborative)
New partnership approvals, International partnerships, supporting partners, CAPSC Secretary

Nicola Rawlings - Senior Quality Officer (Apprenticeships)
Apprenticeship approvals and reviews, Apprenticeship Programmes Sub-committee Secretary

Teresa Nahajski - Senior Quality Officer
Approvals and reviews and schedule, Periodic Review schedule, Course database, AQU webpages, ASQEC minutes

Jenny Marsh - Quality Officer
Approvals and reviews, AQU Officer for College of Business, Psychology and Sport LTQE, CAPSC minutes, Strategic Planning & Quality Reviews

Sarah Potter - Quality Officer
Approvals and reviews, AQU Officer for College of Arts, Humanities and Education LTQE, TLI JMB

Sara Gibbon - Quality Officer
Approvals and reviews, AQU Officer for College of Health, Life and Environmental Sciences, Academic Planning and Portfolio Group Secretary

Margaret Chaffey - Quality Officer (External Examiners)
External Examiner Liaison, hotel booking for external examiners' visits, staff development admin

Charlotte Taylor - Quality Administrator (AQU and DQED)
Joint honours database, Registered Lecturers' database, PSRB register, hotel booking for externals for reviews/approvals, staff development admin